Privacy Policy

Brother Techies (“we”, “us”, or “our”) respects your privacy. This Privacy Policy discloses the way we gather, use, disclose, and protect your information whenever you use our website or our printer support services. Read this policy carefully to know about our principles and practices concerning your personal information.

1. Information We Collect

We may gather the following kinds of information:

Personal Identifying Information: Name, e-mail address, phone number, mailing address, and any additional information you offer voluntarily when emailing us or becoming a subscriber.
Technical Data: Data referring to your model printer, help questions, machine information, and troubleshooting information.
Usage Statistics: Data showing how you’re using our web site or service, including the IP address of your computer, browser type, visited pages, and access time.

2. How We Use Your Information

We utilize the information we gather for:
Operating, maintaining, and providing our printer support services. Answering your questions and customer support. Making improvements to our services and site functionality. Sending you service messages, promotions, and updates (you can opt out).

3. How We Protect Your Information

Brother Techies takes proper security precautions to safeguard your personal information against unauthorized access, alteration, or disclosure. We employ encryption and secure servers, and periodically review our security procedures.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We can disclose your data to trusted service providers who help us provide our services, subject to strict confidentiality agreements. We can also disclose your data when the law demands it or to defend our rights.

5. Your Rights

You are entitled to:

Access, update, or delete your personal data.
Opt-out of marketing communications.
Request restrictions on processing your data.
Make a complaint to a competent data protection authority.
To exercise these rights, you can contact us at: privacy@brothertechies.com.

6. Cookies and Tracking Technologies

Cookies and other similar tracking technologies are used by us to improve your experience on our website. You can manage cookie preferences via browser settings.

7. Children’s Privacy

Our website and services are not intended for users under the age of 13. We do not collect personal data from children under the age of 13.

8. Modifications to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time. We will inform you of any changes by posting the new policy on this page with an updated effective date.